Privacy policy

Welcome to www.notyetbyus.in

At NOTYET by us, we value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, process, disclose, and safeguard your personal information when you visit our Website, create an account, place an order, contact us via WhatsApp or email, or otherwise interact with our services.

This Privacy Policy is designed to align with applicable Indian laws, including the Digital Personal Data Protection Act, 2023 (DPDP Act), the Information Technology Act, 2000, and other applicable legal requirements.

By accessing or using our Website, you acknowledge that you have read, understood, and agreed to this Privacy Policy. If you do not agree with any part of this Privacy Policy, please discontinue using our Website.

1. What Personal Information Does NOTYET by us Collect?

We collect information to process your orders, improve your shopping experience, and comply with legal obligations.

A. Information You Provide to Us

When you interact with our Website or contact us, you may share:

• Full name
• Email address
• Mobile number
• Shipping and billing address
• State, city, and PIN code
• Order history
• Account login details
• Customer support conversations
• Product reviews, ratings, and feedback
• Wishlist and shopping preferences

B. Payment Information

All payments on our Website are processed through authorized third-party payment gateways and platforms. We do not store your complete debit/credit card number, CVV, UPI PIN, or net banking password on our servers.

C. Information Collected Automatically

When you browse our Website, we may automatically collect:

• IP address and device type
• Browser type and operating system
• Pages visited, time spent, and click behaviour
• Referral URLs and search queries
• Products viewed, added to cart, or wishlisted
• Purchase history
• D. Cookies and Similar Technologies

We use cookies and similar tracking technologies to:

• Enable core Website functionality (essential cookies)
• Understand Website usage and performance (analytics cookies)
• Remember your preferences (preference cookies)

Show relevant ads and measure campaign performance (marketing cookies)

You can manage or disable cookies through your browser settings. Disabling certain cookies may affect Website functionality.

E. Information from Third Parties

We may receive limited information from trusted partners such as payment gateways, courier/logistics partners, marketing platforms, social media platforms, and analytics providers, used only for legitimate business purposes.

2. How Does NOTYET by us Use Your Personal Data?

We use your personal data only for lawful business purposes, including:

Order Processing & Fulfilment

• Processing and confirming orders
• Delivering products
• Managing returns, exchanges, cancellations, and refunds
• Sending order confirmations, invoices, shipping updates, and delivery notifications

Customer Support

• Responding to queries, complaints, and support requests received via WhatsApp, email, or Website

Account Management

• Creating and maintaining your account
• Providing access to order history and saved preferences

Website Improvement

• Understanding visitor behaviour
• Improving Website performance, navigation, and user experience

Fraud Prevention & Security

• Detecting and preventing fraudulent transactions
• Protecting customer accounts against unauthorized access

Marketing Communications Subject to your consent, we may send promotional emails, SMS, or WhatsApp updates about offers, new arrivals, and discounts. You may unsubscribe anytime by contacting us at support@notyetbyus.in.

Legal & Regulatory Compliance: To comply with applicable laws and respond to lawful requests from government or law enforcement authorities.

3. Does NOTYET by us Share My Personal Information?

We do not sell or rent your personal information to third parties.

We may share your data only with trusted service providers necessary to run our business, including:

• Website hosting and e-commerce technology partners
• Payment gateway and payment processing partners
• Shipping and logistics/courier partners for delivery
• WhatsApp Business and other communication service providers
• Analytics providers (e.g., Google Analytics)
• Advertising platforms (e.g., Meta, Google) for marketing purposes
• Customer support tools

All third-party partners are required to maintain appropriate security and use your data only for the purpose it was shared.

4. Legal Basis for Processing Your Data

We process your personal data based on:

• Your consent
• Performance of a contract (processing and delivering your order)
• Compliance with legal obligations
• Our legitimate business interests (fraud prevention, security, service improvement)

5. How Does NOTYET by us Protect My Data?

We implement reasonable technical, administrative, and organizational safeguards, including:

• Secure hosting infrastructure
• Encryption during data transmission, where applicable
• Role-based access controls
• Periodic security reviews

No method of transmission over the internet is 100% secure, and while we strive to protect your data, we cannot guarantee absolute security.

Fraud Alert: NOTYET by us will never ask for your UPI PIN, OTP, CVV, card PIN, or net banking password via phone, SMS, WhatsApp, or email. Please do not share such information with anyone claiming to represent us. Report suspicious activity to support@notyetbyus.in immediately.

6. How Long Does NOTYET by us Retain My Data?

We retain personal data only as long as necessary to:

• Fulfil and support your orders
• Maintain your account and order history
• Comply with legal, tax, and accounting obligations
• Prevent fraud and protect our legitimate business interests
• Once no longer required, data is securely deleted or anonymized.

7. What Are My Rights Regarding My Personal Data?

Subject to applicable law (including the DPDP Act, 2023), you have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate or incomplete information
• Request deletion of your personal data, where legally permissible
• Withdraw consent for marketing communications at any time
• Raise grievances regarding how your data is handled

To exercise these rights, contact us at support@notyetbyus.in or WhatsApp 8248808007. We may verify your identity before processing certain requests.

8. Children's Privacy

Our Website and services are intended for individuals who are legally capable of entering into binding contracts under Indian law. We do not knowingly collect personal information from children. If you believe a child has shared personal information with us, please contact us at support@notyetbyus.in so we can take appropriate action.

9. Links to Third-Party Websites

Our Website may contain links to third-party websites not operated by us. We are not responsible for the privacy practices of such websites and encourage you to review their privacy policies before sharing any information.

10. International Data Transfer

Certain third-party service providers we work with may process or store data on servers located outside India. Where this occurs, we take reasonable steps to ensure your data remains protected in accordance with applicable law.

11. Grievance Redressal

If you have any questions, concerns, or complaints regarding this Privacy Policy or how your personal data is processed, please contact:

NOTYET by us WhatsApp: 8248808007 Email: support@notyetbyus.in

We will make reasonable efforts to acknowledge and resolve your grievance within the timelines prescribed under applicable Indian law.

12. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, technology, or legal requirements. The updated version will be posted on this page with a revised "Last Updated" date. Continued use of the Website after such changes constitutes acceptance of the updated policy.

13. Contact Us

NOTYET by us Website: www.notyetbyus.in 

WhatsApp: 8248808007 

Email: support@notyetbyus.in

14. Consent

By accessing, browsing, registering on, or placing an order through our Website, you acknowledge that you have read, understood, and agreed to this Privacy Policy and consent to the collection, use, storage, and disclosure of your personal data as described herein, subject to applicable law.

If you do not agree with this Privacy Policy, please discontinue use of our Website and services.