Shipping policy

At NOTYET by us, we work hard to get your order to you as quickly and safely as possible. Please read our shipping policy below for full details.

Q. 1: Do you offer free shipping?

Yes! We offer FREE shipping on all orders across India — no minimum order value required.

Q. 2: How long does delivery take?

Orders are usually delivered within 3–7 working days, depending on your location. Estimated delivery timelines are not guaranteed and may vary due to courier serviceability in your area.

Q. 3: How can I track my order?

Once your order is dispatched, you will receive tracking details via email/SMS/WhatsApp so you can follow your package until it reaches you.

Q. 4: Can I change my delivery address after placing the order?

If you need to modify your shipping address, please contact us via WhatsApp (8248808007) or email (support@notyetbyus.in) as soon as possible after placing your order. Address change requests are subject to order processing status, and we cannot guarantee changes once the order has been dispatched.

Q. 5: What if my order is delayed?

Delivery timelines are estimates and may occasionally be affected by courier delays, weather conditions, regional restrictions, or other circumstances beyond our control. Estimated delivery timelines are not guaranteed. If your order is significantly delayed, please reach out to us — we're happy to help.

Q. 6: Do you ship internationally?

We currently ship only within India. International shipping is not available at this time.

Q. 7: What if my parcel arrives damaged or tampered?

Please do not accept the delivery if the parcel appears visibly damaged or tampered with, and record your mandatory unboxing video. Contact us immediately via WhatsApp or email with the details.

If the parcel has already been accepted, please contact us within 48 hours of delivery along with your mandatory unboxing video, and our team will assist you as per our Return & Exchange Policy.

Q. 8: How will I know my order has been shipped?

You will receive a shipping confirmation via email/SMS/WhatsApp along with your tracking details as soon as your order is handed over to our courier partner.

Q. 9: What if I'm not available to receive my order?

Our courier partners will typically attempt delivery multiple times. If delivery is unsuccessful after repeated attempts, the order may be returned to us, and we will contact you to arrange redelivery or next steps.

Need Help?

If you have any questions about your shipment, please contact us:

  • WhatsApp: 8248808007
  • Email: support@notyetbyus.in

NOTYET by us reserves the right to modify this Shipping Policy at any time without prior notice.